ITLNOW specializes in conversion of paper-based systems to electronic document management solutions. Our cost-effective Virtual Scanning Service (VSS) is completely capable of handling your document scanning needs onsite in your facility. This flexible service offers you a range of Facilities Management options without the incremental investment in staffing, training and starting up an internal document conversion operation.

VSS Project Life cycle

Each successful VSS project starts with the development of a business specification document, and then follows with detailed document preparation processes and high quality scanning operations. Extensive quality control procedures, experienced imaging project managers, fully trained scanning operators, and the latest advances in document capture technology, support our commitment to delivering the highest quality scanning service possible.

The VSS Advantage

• On-site scanning @ offsite prices
• Peace of mind, knowing that your documents are secure and not lost in transit
• Immediate access to your documents, as needed
• Document conversion operations using your staff, our staff, or a combination of both
• The ability to move from paper to digital and even to the Internet
• Compatibility with your line of business document imaging or content management application

VSS Features

VSS utilizes a combination of interactive and automated scanning procedures, sophisticated hardware and software technology, and a trained staff to provide our clients with the best balance of quality, speed, and price performance. 

• Easy to use interface
• Productive scanning solution for all document types
• Output PDF, TIFF G4 or JPEG images that look exactly like the original paper
• OCR, ICR & OMR forms recognition
• Zonal OCR or full page barcode recognition
• Exports data and images:
• In many formats such as; XML, PDF, HTML, ASCI
• To most popular document imaging systems
• To any ODBC compliant databases
• High-output TIFF image printing
• Full scanning support for color and black & white document imaging
• Supports Digital Copiers
• Applies powerful Forms Processing technologies for complex document and folder conversion
• Single and duplex scanning
• Batch processing
• Quality full text OCR processing
• Convert single or multi page TIFF files to PDF image only an image + search-able text
• Business Systems Analysis
• Preserving your critical electronic records
• Business Systems Analysis
• Custom Development and Package Modification
• Systems Integration
• Application Support and Maintenance
• Learning & Training

Most industry analysts such as Gartner, GIGA or META Group report that over half of all major IT initiatives fail. ITLNOW’s seasoned imaging experts work closely with you to design and deliver a suite of well integrated services. Our imaging professionals have the knowledge and experience to evaluate your business practices and to deliver a complete solution that will:  

• Streamline your business processes and reduce your business cycles.
• Dramatically improve the efficiency of your organization
• Improve access to information across the enterprise.
• Allow your people to be more productive by providing the proper information to the right people at the optimal time.
• Better serve both your internal and external customers by making you more responsive to their needs. 

Business Systems Analysis

• Our imaging analysts work with you in many areas; feasibility studies, technology assessments, cost/benefit analysis, business requirements, functional specifications
• Custom Development and Package Modification
• Most software packages are designed to meet 80% of your needs “out-of-the-box”. For those occasions when 80% is just not good enough. Our imaging engineers are ready to make the necessary modifications to meet your exact requirements.
• Systems Integration
• Application Support and Maintenance

Learning & Training
As needed, training consultants participate in the project life cycle to design and deliver training that is tailored to your needs. Our methodology is to “train-the-trainer” which insures a complete transfer of knowledge to your “imaging knowledge leaders”

Once your system is successfully up and running you demand responsive application support. We are your “one-and-done” support organization – no “vendor” finger pointing allowed. Our first call response center provides timely; call logging, problem reproduction, troubleshooting and diagnostics, debugging, platform upgrades, application migration, data conversion, field site support. Our goal is to provide you with 99% + up time.  When you need to make your business application work side-by-side with your existing imaging solutions. Let our technical versatility and project management accountability to execute end-to-end integration projects with confidence work for you

Reach out to us, we’ll have an imaging professional work “hand-in-hand” with you to select and implement the most cost-effective solution that meets your needs.

“Business Process + Technology + Professional Implementation = Satisfied Customer”